[ appsyntax ]
packages work contact
← back to appsyntax

Terms & Conditions

Last updated: 21 May 2026

1. About AppSyntax and These Terms

1.1 AppSyntax ("AppSyntax", "we", "us", "our") is a software development studio operated as a sole trader by Harrison White, based in New South Wales, Australia. (ABN: registration pending.)

1.2 These Terms & Conditions ("Terms") govern your use of the AppSyntax website located at appsyntax.dev (the "Website") and any initial enquiry you submit through it. Please read them carefully before using the Website or submitting an enquiry.

1.3 By using the Website or submitting an enquiry form, you confirm that you have read and agree to these Terms. If you do not agree, please do not use the Website.

1.4 These Terms do not constitute, and are not a substitute for, the separate written agreement that governs any project we undertake together. That agreement is described further in Section 4.

2. Website Content and Service Descriptions

2.1 The service packages described on this Website — including Landing Page, Web App MVP, Mobile App (iOS + Android), and Full Product Build — are indicative descriptions only. They are intended to give you a general understanding of the types of work AppSyntax offers, not to represent fixed or guaranteed scope, deliverables, or pricing.

2.2 No prices are displayed on this Website. The absence of pricing is intentional: every project is scoped and quoted individually based on your specific requirements.

2.3 Nothing on this Website constitutes a binding offer, invitation to treat, or commitment to provide services at any particular price, timeline, or specification. We reserve the right to update, change, or remove any service description at any time without notice.

2.4 While we take reasonable care to ensure the accuracy of information on the Website, we do not warrant that all content is current, error-free, or complete.

3. Enquiry Form — Not a Purchase or Binding Contract

3.1 The order/enquiry form on this Website allows you to express interest in a service package by providing your name, email address, project description, and preferred timeline.

3.2 Submitting the enquiry form is not a purchase, booking, or binding contract of any kind. It is simply a request to start a conversation.

3.3 After receiving your enquiry, we will review your project details and may contact you to discuss scope, ask clarifying questions, and understand your requirements more fully.

3.4 Following that discussion, we may provide you with a written fixed-price quote. A binding contract is formed only when both parties have agreed in writing to the project scope, price, and terms — typically by signed or acknowledged acceptance of a formal quote or services agreement. No obligation arises on either party before that point.

3.5 We are not obliged to respond to every enquiry, provide a quote, or accept any particular project.

4. Project Engagement — General Terms

Once a project is agreed in writing, the following principles generally apply. These may be supplemented or modified by the specific terms of the written agreement for your project.

4.1 Payment Terms

(a) Projects typically require a deposit (commonly 30–50% of the agreed project price) before work commences. The exact deposit amount will be specified in the written quote.

(b) The remaining balance is payable on delivery of the final deliverables, unless a different payment schedule is agreed in writing.

(c) Invoices are issued off-site and are payable within the timeframe specified on each invoice. Where payment is overdue, AppSyntax reserves the right to pause work until outstanding amounts are settled.

(d) All prices quoted are in Australian Dollars (AUD) unless otherwise stated. Clients outside Australia are responsible for any currency conversion costs or international transaction fees.

4.2 Scope Changes and Revisions

(a) The written quote will describe the agreed scope of work. Any material changes to that scope — including additions, significant modifications, or changes in direction — will require a separate written variation, which may affect the project price and timeline.

(b) Minor revisions within the agreed scope are generally included. What constitutes "minor" will be clarified in the project agreement. Repeated or substantial revision requests beyond that scope will be treated as a variation.

4.3 Client Responsibilities

To deliver your project effectively, we rely on your timely cooperation. As a client, you are responsible for:

  • Providing feedback, approvals, content (text, images, branding assets), credentials, and access to relevant accounts within the timeframes agreed or reasonably requested;
  • Ensuring that any content, materials, or third-party elements you provide do not infringe the intellectual property rights of others and that you have the right to use and share them;
  • Nominating a single point of contact with authority to provide instructions and approvals;
  • Understanding that delays caused by late feedback, unclear instructions, or unavailability on your part may extend the project timeline and that AppSyntax cannot be held responsible for such delays.

4.4 Third-Party Costs

Unless expressly included in your written quote, the following costs are your responsibility and are not covered by AppSyntax's fees:

  • Web hosting, cloud infrastructure, and domain name registration or renewal;
  • Apple Developer Program fees and Google Play Developer account fees;
  • Third-party API, software, or service subscription costs (e.g. payment gateways, mapping services, database platforms, authentication providers);
  • App Store or Play Store submission-related costs imposed by those platforms;
  • Any other third-party licences, fees, or subscriptions necessary for your project.

We will flag any anticipated third-party costs during scoping so you are not surprised.

5. Intellectual Property

5.1 Before full payment: All work product, code, designs, and deliverables created by AppSyntax remain the intellectual property of AppSyntax until full payment for the project has been received.

5.2 On full payment: Upon receipt of all amounts owing under the project agreement, AppSyntax assigns to you the intellectual property rights in the custom deliverables created specifically for your project, to the extent that such rights are owned by AppSyntax and capable of assignment.

5.3 Retained rights: Notwithstanding clause 5.2, AppSyntax retains:

  • (a) Ownership of, and an unrestricted licence to reuse, any general frameworks, libraries, templates, tools, development patterns, methodologies, or know-how that existed before the project or were developed by AppSyntax independently of it, even where such elements form part of your deliverables;
  • (b) The right to use open-source software in deliverables, subject to the relevant open-source licence terms (which we will disclose to you on request).

5.4 Portfolio rights: AppSyntax may reference your project (including a brief description of the work and relevant screenshots or design samples) in its portfolio, website, and promotional materials unless you expressly request in writing before project commencement that we keep the work confidential. We will respect reasonable confidentiality requests.

5.5 Your content: You retain all rights in the content, data, and materials you provide to us. You grant AppSyntax a limited licence to use those materials solely for the purpose of delivering your project.

5.6 Third-party components: Where deliverables incorporate licensed third-party software, fonts, stock assets, or other elements, those remain subject to the applicable third-party licences. AppSyntax will disclose material third-party components during the project.

6. No Guarantee of Platform Approval or Business Outcomes

6.1 AppSyntax cannot guarantee that any mobile application will be approved for distribution on the Apple App Store or Google Play Store. Approval decisions are made solely by Apple and Google in accordance with their respective guidelines, which change from time to time and are outside our control. We will take reasonable care to build in compliance with current guidelines, but you accept the risk that approval may be delayed, conditional, or refused.

6.2 AppSyntax makes no representation or guarantee regarding search engine rankings, organic traffic, app store visibility, user acquisition, revenue, or any other business outcome resulting from deliverables we produce.

6.3 Any projections, estimates, or benchmarks we discuss during scoping are indicative only and are not contractual commitments or warranties.

7. Warranties and Limitation of Liability

7.1 ACL Consumer Guarantees — not excluded: Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) ("ACL") or any other applicable law that cannot lawfully be excluded or limited. If you are a consumer within the meaning of the ACL, you have the benefit of statutory guarantees that cannot be excluded.

7.2 Where the ACL permits limitation: To the extent permitted by law (including section 64A of the ACL), AppSyntax's liability for failure to comply with a consumer guarantee in respect of services not ordinarily acquired for personal, domestic, or household use is limited, at AppSyntax's election, to either: (a) resupplying the services; or (b) paying the cost of having the services supplied again.

7.3 Exclusion of consequential loss: To the maximum extent permitted by applicable law, AppSyntax excludes all liability for indirect, incidental, special, or consequential loss or damage, including but not limited to loss of profit, loss of revenue, loss of data, loss of business opportunity, or business interruption, whether arising in contract, tort, or otherwise, even if advised of the possibility of such loss.

7.4 Cap on liability: To the maximum extent permitted by law, AppSyntax's total aggregate liability to you under or in connection with these Terms or any project agreement is limited to the total amount paid by you to AppSyntax under the relevant project agreement in the 12 months preceding the event giving rise to the claim.

7.5 General disclaimer: The Website and its content are provided on an "as is" basis. AppSyntax makes no warranties, express or implied, regarding the Website's availability, fitness for a particular purpose, or freedom from errors.

8. Cancellation and Refunds

8.1 Before project commencement: If you wish to cancel an agreed project before any work has commenced, you may be entitled to a refund of the deposit. We will consider each situation reasonably and in accordance with our obligations under the ACL.

8.2 After work has commenced: If you cancel a project after work has commenced, the deposit is generally non-refundable. You may also be liable to pay for work completed to the date of cancellation, calculated on a reasonable pro-rata or time-and-materials basis, up to the total agreed project price. Specific cancellation terms will be set out in the project agreement.

8.3 AppSyntax-initiated cancellation: If AppSyntax needs to cancel or withdraw from a project (for example, due to a change in circumstances, inability to agree on scope, or material breach by the client), we will provide reasonable notice and refund any portion of fees paid that correspond to work not yet performed.

8.4 ACL rights preserved: Nothing in this section limits your rights under the ACL or other applicable law.

9. Confidentiality

9.1 Your information: AppSyntax will treat any non-public information you share about your business, project, or ideas as confidential. We will not disclose it to third parties except as necessary to deliver your project or as required by law, and will take reasonable steps to keep it secure.

9.2 AppSyntax information: You agree to keep confidential any non-public information we share with you about our processes, pricing, client base, or proprietary methods.

9.3 Exceptions: Confidentiality obligations do not apply to information that: (a) is or becomes publicly known other than through a breach of these Terms; (b) you or we already knew at the time of disclosure; or (c) is disclosed with the other party's prior written consent.

9.4 Portfolio carve-out: Notwithstanding clause 9.1, AppSyntax may exercise its portfolio rights as described in clause 5.4 unless you have requested confidentiality.

10. Privacy and Data Handling

10.1 AppSyntax takes your privacy seriously. This clause provides a summary of how we handle information collected through this Website.

10.2 What we collect via the enquiry form: When you submit an enquiry, you provide your name, email address, project description, and preferred timeline. We do not collect payment information through this Website.

10.3 How we use it: We use this information solely to respond to your enquiry, discuss your project requirements, and — if a project proceeds — to fulfil our obligations under the relevant project agreement.

10.4 Third-party form processor: Enquiry form submissions are processed by Web3Forms (web3forms.com), a third-party service that transmits your submission to us by email. Your submission data passes through Web3Forms' systems. We encourage you to review Web3Forms' own privacy policy if you have concerns about how they handle data in transit.

10.5 Analytics: This Website may use basic, privacy-respecting analytics to understand visitor traffic at an aggregate level. We do not use tracking cookies for advertising purposes.

10.6 Storage and retention: Your enquiry details are retained in our email inbox and, if a project proceeds, in our project records. We will delete or de-identify personal information when it is no longer needed for the purpose for which it was collected, or as required by law.

10.7 Australian Privacy Principles: AppSyntax is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles to the extent they apply. If you have a privacy enquiry or complaint, or wish to access or correct information we hold about you, please contact us at the details in Section 13.

11. Links to Third-Party Websites

This Website may contain links to external websites for your convenience. AppSyntax does not endorse, control, or take responsibility for the content or privacy practices of any third-party website. Accessing linked sites is at your own risk.

12. Changes to These Terms

12.1 AppSyntax may update these Terms from time to time. The date at the top of this page will reflect the date of the most recent update.

12.2 Your continued use of the Website after an update constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, please stop using the Website.

12.3 Changes to these Terms do not affect any project agreement already in place at the time of the change.

13. Governing Law and Disputes

13.1 These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales.

13.2 If a dispute arises, we encourage you to contact us first to try to resolve it informally. Most issues are best resolved by direct communication.

14. Contact

If you have any questions about these Terms, an enquiry, or a current project, please contact us:

AppSyntax
Operated by Harrison White
New South Wales, Australia
Email: whiteharrison1234@gmail.com
Website: appsyntax.dev

These Terms & Conditions were last updated on 21 May 2026.

[appsyntax]
© 2026 AppSyntax · home